Booking software for nail technicians in the UK

What nail technicians need from booking software

Nail appointments range from 30-minute infills to 2-hour full sets. Clients often book via Instagram DMs, which is slow and easy to lose track of. Online booking lets clients self-serve while you focus on the chair.

Many UK nail techs work solo from home salons or rent a chair in a shared space. You need a tool that works for both — one calendar, clear service menu, and a link you can drop in your bio.

Service times and chair availability

• Gel, acrylic, BIAB, infills, and removal as separate services with accurate durations.
• Buffer time between clients for sanitising and setup.
• Block lunch, holidays, and personal appointments.
• Last-minute cancellation policy backed by deposits.
• Per-tech calendars when you share a salon with other nailists.

Pricing nail art and add-ons

Nail art and chrome finishes add time that generic booking slots miss. Create separate services for full sets, infills, and nail art tiers so your calendar reflects real chair time.

Promo codes on Individual and Team let you run seasonal offers — Valentine's sets, summer gel promos — without manually adjusting every booking.

Deposits for high-demand slots

Friday evening and Saturday slots are gold. A small deposit at booking discourages no-shows and saves you from turning away walk-ins for a client who never arrives.

Sway supports deposits on all plans, including Free. Connect Stripe in settings and set your deposit amount per service.

How Sway plans fit your business

Sway offers flat monthly pricing with no marketplace commission — on your own page or through Sway discovery as more businesses join. Start free with your own booking page, then upgrade when you need unlimited bookings, website embeds, or team calendars.

Growing beyond word of mouth

Many nail businesses start with referrals and a Google listing. A booking link on your website, Instagram bio, and Google Business Profile turns interest into confirmed appointments — and as Sway grows, clients can discover you on the platform too, without marketplace commission.

Sway gives you a branded booking page from day one. Individual plans and above can embed booking on an existing website, sync to Google or Apple Calendar, and send automated reminders.