Customer guides
13 articles in this section.
Booking
View section →Customer guides · Booking
How to book an appointment
IncompleteBook a service on a business's public booking page.
2 min read
Customer guides · Booking
Booking a group class
IncompleteBook a capacity or session service.
3 min read
Customer guides · Booking
Booking for someone else
Save contacts and book appointments on behalf of family or friends.
1 min read
Customer guides · Booking
Cancelling your booking
IncompleteCancel from your customer dashboard.
1 min read
Customer guides · Booking
Accepting a reschedule
IncompleteRespond to a proposed new time.
1 min read
Customer guides · Booking
Joining a waitlist
IncompleteJoin when a class or event is full.
1 min read
Payments
View section →Customer guides · Payments
Paying online at booking
IncompleteDeposits and full payment at checkout.
1 min read
Customer guides · Payments
Paying a balance
IncompletePay remaining balance from email link or at the venue.
1 min read
Customer guides · Payments
When you get a refund
IncompleteCustomer refund rules and timing.
1 min read
Customer guides · Payments
Using passes & memberships
IncompleteRedeem passes and memberships when booking.
1 min read
Customer guides · Payments
Redeeming a gift voucher
IncompleteUse a gift voucher at checkout.
1 min read
Account
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