How to book an appointment
Book a service on a business's public booking page.
Quick answer: Open the business booking link, choose a service, pick an available time, enter your details, and confirm. You may pay online or at the venue depending on the service.
Overview
Booking on Sway doesn't require an account, though signing in lets you manage bookings from your dashboard. Each business has its own booking page where you browse services and pick a time.
- Works on mobile and desktop
- See real-time availability
- Pay online or at venue per service settings
- Receive confirmation by email
Screenshot coming soon
Before you start
Note
You'll need the business booking link — usually shared on their website, social media, or in a message.
Step-by-step
Open the booking page
Go to the link the business gave you — e.g. sway.app/their-business-name.
Choose a service
Browse sections and tap the service you want. Read the description, duration, and price.
Screenshot coming soon
Tap a service to start booking. Pick a date and time
Select from available slots. Greyed-out times are unavailable.
Screenshot coming soon
Only open slots are selectable. Enter your details and confirm
Add your name, email, and phone. Complete payment if required, then confirm the booking.
Look for: Confirm booking
After booking
You'll receive a confirmation email with date, time, and location. Sign in to your Sway account to view, cancel, or reschedule from your dashboard.
Cancelling your bookingRead →Paying online at bookingRead →Common questions
Frequently asked questions
No. You can book as a guest. An account lets you manage bookings from one place.
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