Troubleshooting
9 articles in this section.
Troubleshooting
Feature & settings reference
Complete list of settings and where to find them.
1 min read
Troubleshooting
Why aren't slots showing?
IncompleteDiagnose missing availability on your booking page.
1 min read
Troubleshooting
Stripe setup problems
IncompleteFix Stripe Connect onboarding issues.
1 min read
Troubleshooting
Free plan booking limit
IncompleteWhat happens when you reach 50 bookings per month on Free.
2 min read
Troubleshooting
Free plan service limit
IncompleteMaximum 10 services on Free.
1 min read
Troubleshooting
Payment failed at checkout
IncompleteWhen a customer cannot complete payment.
2 min read
Troubleshooting
Customer can't complete booking
IncompleteCommon booking flow blockers.
2 min read
Troubleshooting
Booking emails not arriving
IncompleteTroubleshoot missing confirmation emails.
2 min read
Troubleshooting
Glossary of Sway terms
Buffer, horizon, capacity, and more.
2 min read
Still need help?
If this article didn't answer your question, search the help centre or contact our support team.
Sign in to open a tracked support ticket, or use the contact form.