Why aren't slots showing?

When customers see no times, something in your availability rules is blocking slots. Work through the checklist below — most issues are hours, closures, or an unpublished service.

1. 1

   Is the service published?

   Draft services never appear on your public page.

   Look for: Services

2. 2

   Are you open that day?

   Check business hours, holiday closures, bank holidays, and recurring breaks.

   Screenshot coming soon

3. 3

   Staff and service schedule

   On Team, confirm the right staff member is bookable and assigned. Fixed sessions need future session times configured.

4. 4

   Booking horizon, minimum notice, and smart booking

   Customers cannot book beyond your horizon, or sooner than your minimum notice. Smart booking hides slots that would leave awkward gaps. You can still add those times from the calendar.

5. 5

   Already fully booked

   For capacity services, the session may be full — check the calendar.