Free plan booking limit
What happens when you reach 50 bookings per month on Free.
Quick answer: Free includes 50 confirmed bookings per calendar month. New customer bookings are blocked once you hit the cap until next month or you upgrade to Individual.
Overview
The Free plan is designed for getting started, with a monthly cap of 50 confirmed bookings. Sway warns you as you approach the limit and blocks new online bookings when you reach it.
- Only confirmed bookings in the current month count
- Warning appears around 40 bookings (80% of limit)
- Customers see an error if they try to book after the cap
- Individual and Team plans have unlimited bookings
Screenshot coming soon
Before you start
Screenshot coming soon
What to do
Check your usage
Open Billing or the dashboard to see how many bookings you have used this month.
Look for: Billing
Wait for the next month
The counter resets at the start of each calendar month. Existing bookings are unaffected.
Upgrade to Individual
For unlimited bookings, upgrade from Billing. The change applies immediately and removes the cap.
Look for: Upgrade
Common questions
Frequently asked questions
Only confirmed bookings in the current month count. Cancelled appointments free up capacity only if they were never confirmed.
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