Plan limits

Staff seats, monthly bookings, locations, and other limits by plan.

Quick answer: Free includes 1 staff member and 50 bookings per month. Individual and Team remove the booking cap and add more staff and features.

2 min readFor BusinessReviewed 9 June 2026

Overview

Each Sway plan has limits on staff, bookings, and some features. Upgrade when you hit a cap or need Team-only tools like multiple staff calendars.

LimitFreeIndividualTeam
Staff members112 included (+ add-ons)
Bookings per month50UnlimitedUnlimited
Locations1MultipleMultiple
Platform fee2.4%0.5%0.35%
Billing page showing plan usage and limits
Check your current usage under Settings → Billing.

Before you start

What counts toward limits

  1. Bookings per month (Free plan)

    Confirmed bookings in the current calendar month count toward the 50-booking cap.

  2. Staff members

    Active staff with login access count toward your plan's staff limit.

    Staff list showing active team members
    Each active staff member counts toward your plan limit.
  3. When you hit a limit

    Sway prompts you to upgrade or remove staff before you can add more.

What happens next

Upgrading takes effect immediately and resets applicable limits. Downgrading may require removing staff or locations first.

Changing your planRead →

Common questions

Frequently asked questions

Only confirmed bookings in the current month count. Check Billing for your live usage.