Do unused seats still cost money?

Yes. You are billed for each add-on seat on your subscription, whether or not someone is assigned to it.

Adding team seats

Extra staff seats on the Team plan beyond the two included.

Quick answer: Team includes 2 staff seats. Add more from Billing at £7.99 per seat per month — billed as a Stripe subscription add-on.

2 min readFor BusinessReviewed 9 June 2026

Open Billing in Sway

Overview

The Team plan includes two bookable staff members. If your team grows, purchase extra seats from Billing without changing your base plan. Each add-on seat increases your staff limit by one.

2 staff seats included on Team
£7.99 per extra seat per month
Billed alongside your Team subscription in Stripe
Reducing seats takes effect at the end of your billing period

Staff add-on seats section on the Billing page — Manage extra team seats under Billing on the Team plan.

Before you start

Note

Staff add-ons are only available on an active Team subscription. Upgrade to Team first if you are on Free or Individual.

Sway plans comparedRead →Open Billing in Sway

Step-by-step

Open Billing
Look for: Billing
Find Team seats
Under your Team subscription, see how many seats are included and any add-ons already active.
Add seats
Use the add-seat control to choose how many extra seats you need, then confirm. Stripe updates your subscription immediately.
Look for: Add seats
Choose how many extra seats to add, then confirm the charge.
Invite team members
After seats are available, invite staff from Team and assign calendars.
Look for: Team

Common questions

Frequently asked questions

Yes. Reducing seats schedules the change for your billing period end. You may need to deactivate staff first if you are over the new limit.

Still need help?

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