Reviews
Collect and display customer reviews on your public booking page.
Quick answer: Customers can leave a review after their appointment. Reviews appear on your public booking page and are managed under Reviews in the business sidebar.
Overview
Reviews build trust with new customers. After an appointment, customers receive a prompt to rate and review your business. Published reviews show on your booking page with an average rating.
Screenshot coming soon
Step-by-step
Open Reviews
Look for: Reviews
View incoming reviews
See star rating, comment, customer name, and date for each review.
Screenshot coming soon
New reviews appear after customers submit them. Reply to a review
You can post one public reply to each review.
Screenshot coming soon
Replies appear publicly below the review.
What customers see
Your average rating and recent reviews appear on your public booking page, helping new customers choose to book with you.
Screenshot coming soon
Common questions
Frequently asked questions
Contact support for policy violations. Customers can delete their own reviews from their account.
Related articles
Forms & reviews
Responding to a review
Post one public reply to each customer review on your booking page.
Getting started
Your public booking page
Share your booking link and understand what customers see when they book online.
Plans & billing
Go-live checklist
Everything to check before sharing your booking page with customers.
Still need help?
If this article didn't answer your question, search the help centre or contact our support team.
Sign in to open a tracked support ticket, or use the contact form.