Discount codes

Create and manage promo codes customers can apply at checkout.

Quick answer: Create discount codes under Commercial → Discount codes. Customers enter the code at checkout on eligible services.

Incomplete guide1 min readFor BusinessReviewed 9 June 2026

Overview

Discount codes give customers a fixed or percentage reduction at checkout. Control which services accept codes, set expiry dates, and limit total uses.

Commercial → Discount codes.

Step-by-step

  1. Open Discount codes

    Look for: Discount codes

  2. Create a new code

    Set the code name, discount type (fixed £ or %), and optional limits.

    Look for: Create code

    Use memorable codes customers can type at checkout.
  3. Enable codes on services

    By default services accept discount codes. Disable per service if needed.

    Control eligibility per service.

Common questions

Frequently asked questions

Discount codes apply at checkout. Check your service pricing setup for how they combine with sale prices.

Related articles

Still need help?

If this article didn't answer your question, search the help centre or contact our support team.

Contact us

Sign in to open a tracked support ticket, or use the contact form.