Staff vs admin roles
Understand what owners, admins, and staff can access in your business workspace.
Quick answer: Owners and admins manage billing, settings, and team. Staff can use the calendar, bookings, customers, and messages but cannot change business settings or billing.
Before you start
- Team plan for multiple staff members
Overview
Every person in your workspace has a role that controls what they can see and change. Choose the right role when inviting someone so they have the access they need — no more, no less.
| Capability | Owner | Admin | Staff |
|---|---|---|---|
| Calendar & bookings | Yes | Yes | Yes |
| Customers & messages | Yes | Yes | Yes |
| Services & settings | Yes | Yes | No |
| Billing & plan changes | Yes | No | No |
| Invite & manage team | Yes | Yes | No |
Screenshot coming soon
Before you start
Note
There is one owner per business workspace. Transfer ownership by contacting support if needed.
Assigning roles
Open Team
Look for: Team
Invite or edit a member
When inviting, pick Staff or Admin. Change an existing member's role from their profile.
Look for: Invite team member
Screenshot coming soon
Set the role at invite time or update later. Review staff access
Staff see a reduced sidebar — calendar, bookings, customers, and messages only.
Screenshot coming soon
Staff cannot access billing or business settings.
Common questions
Frequently asked questions
Use Staff for day-to-day practitioners. Reserve Admin for managers who need settings access but not billing.
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