What is Sway?

Workspaces, your public booking page, and the Sway directory.

Quick answer: Sway is online booking software for UK service businesses. You run a business workspace with a public booking page; customers can also discover you in the Sway directory.

2 min readFor BusinessReviewed 9 June 2026

Overview

Sway helps you take bookings, manage your calendar, and get paid online. Your business workspace is where you set up services, hours, and payments. Customers book through your public page — no Sway account required.

  • Business workspace — calendar, services, team, and settings
  • Public booking page — shareable link at sway.app/your-slug
  • Sway directory — optional listing so new customers can find you
  • Customer workspace — separate area where clients manage their bookings
Sway workspace switcher with business and personal workspaces
Switch between business, personal, and support workspaces from the app menu.

Before you start

Note

One login can access multiple workspaces — for example your business and your personal customer account.

Open Choose workspace in Sway
Business dashboard after signing in
Your business dashboard is the home screen after you pick your workspace.

The three pieces to know

  1. Your business workspace

    Set up profile, services, scheduling, and Stripe. Manage bookings from Calendar and Bookings.

  2. Your public booking page

    Customers browse services, pick a time, and pay online or at the venue. Copy your link from Business profile.

    Public booking page showing services and availability
    Every business gets a mobile-friendly booking page at a unique URL.
  3. The Sway directory

    Optionally list your business on sway.app so local customers can discover and book you.

Common questions

Frequently asked questions

No. They can complete a booking on your public page as a guest. A customer account is optional for managing future bookings.