Setting up your business

Onboarding is the short form you complete right after signing up for a business account. It captures the essentials Sway needs before you open your dashboard — who you are, what your business is called, what type of service you offer, and where you are based in the UK.

• Required after email confirmation for new business accounts
• Sets your public booking slug from your business name
• Geocodes your postcode for the Sway directory map
• You can add photos, description, and more later in Settings

1. 1

   Confirm your email

   If you signed up with email, confirm the link in your inbox first. You'll return to onboarding automatically.

2. 2

   Enter your name

   Your first and last name appear on emails and internal records.

   Look for: Your first name

3. 3

   Add your business name

   This becomes your public business name and helps generate your booking page URL.

   Look for: Business name

   

4. 4

   Select your business type

   Choose from categories like Salon, Barber, Beauty clinic, or Personal trainer. This helps customers find you in the directory.

   Look for: Business type

5. 5

   Enter your UK address

   Add address line 1, city, and postcode. Line 2 is optional. Your postcode is used to place you on the map.

   Look for: Postcode

   

6. 6

   Continue to dashboard

   When saved, you're taken to your business dashboard (or workspace picker if you have multiple workspaces).

   Look for: Continue to dashboard

Your business starts in draft mode — not live on the directory until you choose to go live. Follow the go-live checklist to add services, hours, and Stripe before sharing your booking link.