Setting business hours

Set which days you're open and your daily opening times for customer bookings.

Quick answer: Business hours control which days and times customers can book flexible services and when your calendar is open.

2 min readFor BusinessReviewed 9 June 2026

Overview

Your business hours define when you're open each week. Closed days are hidden on your public booking page, and flexible services only offer slots within these times.

Business hours section in Scheduling settings
Business hours are set under Settings → Scheduling.

Before you start

Note

Staff with custom working hours (Team plan) use their own hours instead of these defaults.

Open Scheduling settings in Sway

Step-by-step

  1. Open Scheduling settings

    Look for: Scheduling

  2. Set each day to Open or Closed

    Toggle days you don't take bookings to Closed — they won't appear on your booking page.

    Open and closed day toggles in business hours
    Mark days Closed when you don't take bookings.
  3. Set opening and closing times

    Look for: Opens

    Daily opens and closes time fields
    Set when each open day starts and ends.
  4. Save your changes

    Changes apply immediately to your public booking page and calendar.

What happens next

Customers only see available dates and times within your business hours. Combine with client start times to control the slot grid for flexible services.

Flexible scheduling servicesRead →

Common questions

Frequently asked questions

Session times are set per service, but business hours still affect overall calendar availability and blocks.