Results for “marketing”
13 articles found
Marketing · Overview
Marketing overview
IncompleteCustomer tags, email campaigns, automations, and usage in the Marketing section.
2 min read
Marketing · Customers & tags
Customer tags & marketing consent
IncompleteTag customers, manage opt-in, and segment your audience for campaigns.
2 min read
Marketing · Usage & credits
Marketing email credits & usage
IncompleteMonthly allowances, credit packs, and how marketing email usage is counted.
2 min read
Marketing · Email campaigns
Email campaigns
IncompleteCreate, preview, and send marketing emails to opted-in customers.
2 min read
Marketing · Automations
Review request automation
IncompleteAutomatically email customers after appointments to ask for a review.
2 min read
Getting started
Navigating the business app
Sidebar sections, settings, and what staff members can access.
2 min read
Plans & billing
Features by plan
Full feature matrix for Free, Individual, and Team plans.
2 min read
Plans & billing
Email features by plan
Booking confirmations, reminders, and business notification emails on Free vs paid plans.
3 min read
Team & customers · Customers
Customer directory
IncompleteView, search, and filter everyone who has booked or messaged your business.
2 min read
Team & customers · Customers
Blocking & unblocking customers
IncompleteStop a customer from booking or messaging you through Sway, and reverse the block when needed.
3 min read
Team & customers · Team management
What staff can and cannot do
IncompleteStaff role restrictions.
2 min read
Troubleshooting
Feature & settings reference
Complete list of settings and where to find them.
1 min read
Troubleshooting
Booking emails not arriving
IncompleteTroubleshoot missing confirmation emails.
2 min read
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