Calendar & bookings

Calendar & bookings · Calendar basics

Navigate day, week, and month views, filter by staff, and open bookings from your calendar.

2 min read

Calendar & bookings · Calendar basics

Add a booking from the calendar when a customer books by phone, message, or walk-in.

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Calendar & bookings · Calendar basics

Update customer details, notes, and booking information from the calendar.

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Calendar & bookings · Calendar basics

View capacity, add bookings, and manage everyone in a shared session slot.

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Calendar & bookings · Calendar basics

Subscribe to your Sway calendar in Google Calendar, Apple Calendar, or Outlook.

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Calendar & bookings · Cancellations & refunds

Cancel a single booking or an entire group slot from the calendar or bookings list.

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Calendar & bookings · Cancellations & refunds

Record when a customer did not attend so it appears on their history.

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Calendar & bookings · Cancellations & refunds

How automatic refunds, manual refunds, and fees work when customers cancel or you refund a booking.

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Calendar & bookings · Cancellations & refunds

Refund a deposit, balance, or full payment from a booking.

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Calendar & bookings · Rescheduling

Move a booking to a new time immediately or send the customer a proposal to confirm.

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Calendar & bookings · Rescheduling

Reschedule all bookings in a group or capacity slot to a new date and time.

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Calendar & bookings · Rescheduling

Cancel single or recurring future sessions from your calendar.

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