Editing a booking
Update customer details, notes, and booking information from the calendar.
Quick answer: Click a booking on the calendar to open its details. Edit customer info, business notes, or other fields, then save.
Overview
Booking details include customer contact info, service, time, staff assignment, payment status, and internal notes. Most fields can be updated without rescheduling.
Screenshot coming soon
Step-by-step
Open the booking from the calendar
Look for: Calendar
Edit fields
Update customer name, email, phone, or business notes as needed.
Screenshot coming soon
Business notes are internal — customers don't see them. Save changes
Changes save immediately. To change date or time, use Reschedule instead.
Look for: Save
Common questions
Frequently asked questions
Cancel and rebook, or contact support for complex changes. Reschedule handles date/time changes.
Related articles
Calendar & bookings
Using the calendar
Navigate day, week, and month views, filter by staff, and open bookings from your calendar.
Calendar & bookings
Creating a manual booking
Add a booking from the calendar when a customer books by phone, message, or walk-in.
Calendar & bookings
Rescheduling a booking
Move a booking to a new time immediately or send the customer a proposal to confirm.
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