Results for “reschedule”
20 articles found
Customer guides · Booking
Accepting a reschedule
IncompleteRespond to a proposed new time.
1 min read
Calendar & bookings · Rescheduling
Rescheduling a booking
IncompleteMove a booking to a new time immediately or send the customer a proposal to confirm.
2 min read
Calendar & bookings · Rescheduling
Moving an entire class
IncompleteReschedule all bookings in a group or capacity slot to a new date and time.
2 min read
Plans & billing
Email features by plan
Booking confirmations, reminders, and business notification emails on Free vs paid plans.
3 min read
Settings · Scheduling & availability
Holiday closures
Block date ranges when your business is closed — bank holidays, annual leave, or renovations.
1 min read
Calendar & bookings · Calendar basics
Using the calendar
IncompleteNavigate day, week, and month views, filter by staff, and open bookings from your calendar.
2 min read
Calendar & bookings · Calendar basics
Editing a booking
IncompleteUpdate customer details, notes, and booking information from the calendar.
1 min read
Calendar & bookings · Rescheduling
Deleting future sessions
IncompleteCancel single or recurring future sessions from your calendar.
2 min read
Calendar & bookings · Calendar basics
Managing group slots
IncompleteView capacity, add bookings, and manage everyone in a shared session slot.
1 min read
Availability & blocks
Quick-add blocks from calendar
IncompleteBlock unavailable time by dragging on the calendar — no settings page needed.
2 min read
Availability & blocks
Staff time off
IncompleteMark when team members are unavailable — holidays, sick days, and personal leave.
2 min read
Marketing · Overview
Marketing overview
IncompleteCustomer tags, email campaigns, automations, and usage in the Marketing section.
2 min read
Team & customers · Customers
Blocking & unblocking customers
IncompleteStop a customer from booking or messaging you through Sway, and reverse the block when needed.
3 min read
Team & customers · Team management
What staff can and cannot do
IncompleteStaff role restrictions.
2 min read
Team & customers · Team management
Staff calendar guide
IncompleteUsing the calendar as a staff member.
1 min read
Customer guides · Booking
How to book an appointment
IncompleteBook a service on a business's public booking page.
2 min read
Customer guides · Account
Your Sway customer account
IncompletePersonal dashboard and settings.
1 min read
Customer guides · Booking
Cancelling your booking
IncompleteCancel from your customer dashboard.
1 min read
Troubleshooting
Booking emails not arriving
IncompleteTroubleshoot missing confirmation emails.
2 min read
Troubleshooting
Glossary of Sway terms
Buffer, horizon, capacity, and more.
2 min read
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