Results for “waitlist”

Services · Scheduling types

Inherit, enable, or disable waitlist on individual services.

1 min read

Waitlist

Let customers join a waitlist when a session or event is full, and notify them when a spot opens.

2 min read

Waitlist

Turn on waitlist, set minimum notice and re-notification cooldown.

2 min read

Waitlist

Joining and leaving a waitlist when a class or event session is full.

2 min read

Waitlist

View waitlist from the calendar.

2 min read

Waitlist

Minimum notice, cooldown, and notification emails.

2 min read

Customer guides · Booking

Join when a class or event is full.

1 min read

Getting started

Open support tickets, browse the help centre, or email the Sway team.

2 min read

Plans & billing

Compare Free, Individual, and Team plans — features, limits, platform fees, and which plan fits your business.

1 min read

Settings · Scheduling & availability

Booking window, hours, client start times, smart booking, waitlist, and closures.

1 min read

Services · Scheduling types

Create a 1:1 service where customers pick any available time during your business hours.

2 min read

Services · Scheduling types

Create classes and events with fixed weekly start times and optional capacity.

3 min read

Services · Scheduling types

Create a single-date workshop, pop-up, or special event that disappears after it runs.

2 min read

Services · Scheduling types

Choose single booking per slot or multiple customers sharing the same start time.

2 min read

Calendar & bookings · Cancellations & refunds

Cancel a single booking or an entire group slot from the calendar or bookings list.

2 min read

Calendar & bookings · Calendar basics

View capacity, add bookings, and manage everyone in a shared session slot.

1 min read

Team & customers · Team management

Staff role restrictions.

2 min read

Customer guides · Booking

Book a service on a business's public booking page.

2 min read

Customer guides · Booking

Book a capacity or session service.

3 min read

Troubleshooting

Complete list of settings and where to find them.

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Troubleshooting

Common booking flow blockers.

2 min read

Troubleshooting

Buffer, horizon, capacity, and more.

2 min read