Smart booking
Pack your calendar by hiding start times that would leave awkward gaps.
Quick answer: Smart booking hides slot times that would leave unusable gaps between appointments, helping pack your day more efficiently.
Overview
When Smart booking is on, Sway filters out start times that would create awkward gaps too small for another booking. Customers see a cleaner slot list; your calendar stays fuller.
Step-by-step
Open Scheduling settings
Look for: Scheduling
Turn Smart booking on or off
When off, all valid start times within business hours are shown — same as before Smart booking existed.
Look for: Smart booking
Check your public page
Compare slot options with Smart booking on vs off to see the difference for your services.
Common questions
Frequently asked questions
No. You can still add manual bookings at any time from the calendar.
Related articles
Settings
Client start times
Control the slot grid interval for flexible services — e.g. every 15, 30, or 60 minutes.
Services
Flexible scheduling services
Create a 1:1 service where customers pick any available time during your business hours.
Services
Duration & buffer periods
Set how long a service takes and optional buffer time between appointments.
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