Results for “staff”

Availability & blocks

Mark when team members are unavailable — holidays, sick days, and personal leave.

2 min read

Availability & blocks

Override business hours per staff member on the Team plan.

2 min read

Team & customers · Team management

Send email invites so team members can log in and manage bookings.

1 min read

Team & customers · Messaging

Messaging customers as staff.

1 min read

Team & customers · Team management

Understand what owners, admins, and staff can access in your business workspace.

2 min read

Team & customers · Team management

Staff role restrictions.

2 min read

Team & customers · Team management

Using the calendar as a staff member.

1 min read

Team & customers · Team management

Managing bookings as staff.

1 min read

Team & customers · Team management

Profile and sign-in for staff.

1 min read

Getting started

Sidebar sections, settings, and what staff members can access.

2 min read

Plans & billing

Staff seats, monthly bookings, locations, and other limits by plan.

2 min read

Plans & billing

Extra staff seats on the Team plan beyond the two included.

2 min read

Team & customers · Team management

Invite staff, assign services, and manage team calendars on the Team plan.

1 min read

Getting started

Move between business, personal, and support workspaces with one login.

2 min read

Plans & billing

Compare Free, Individual, and Team plans — features, limits, platform fees, and which plan fits your business.

1 min read

Plans & billing

Full feature matrix for Free, Individual, and Team plans.

2 min read

Plans & billing

Move between Free, Individual, and Team — upgrades apply immediately; downgrades take effect at the end of your billing period.

3 min read

Settings · Account & appearance

Update your profile, email, and password for your business or personal workspace.

1 min read

Settings · Account & appearance

Choose light, dark, or system appearance for the Sway app.

2 min read

Settings · Account & appearance

Permanently delete your business workspace, personal workspace, or your entire Sway account.

2 min read

Settings · Scheduling & availability

Set which days you're open and your daily opening times for customer bookings.

2 min read

Settings · Scheduling & availability

Shared lunch breaks and recurring time blocks for the whole business.

2 min read

Settings · Scheduling & availability

Automatically close your calendar on official UK bank holidays.

2 min read

Calendar & bookings · Calendar basics

Navigate day, week, and month views, filter by staff, and open bookings from your calendar.

2 min read

Calendar & bookings · Rescheduling

Move a booking to a new time immediately or send the customer a proposal to confirm.

2 min read

Calendar & bookings · Calendar basics

Add a booking from the calendar when a customer books by phone, message, or walk-in.

2 min read

Calendar & bookings · Calendar basics

Update customer details, notes, and booking information from the calendar.

1 min read

Calendar & bookings · Calendar basics

Subscribe to your Sway calendar in Google Calendar, Apple Calendar, or Outlook.

1 min read

Availability & blocks

Block time for holidays, lunch breaks, staff time off, and one-off closures.

2 min read

Availability & blocks

Block unavailable time by dragging on the calendar — no settings page needed.

2 min read

Availability & blocks

How Sway combines hours, blocks, buffers, smart booking, and staff into bookable times.

3 min read

Waitlist

View waitlist from the calendar.

2 min read

Commercial · Gift vouchers & codes

Send a pass or voucher without payment.

2 min read

Marketing · Overview

Customer tags, email campaigns, automations, and usage in the Marketing section.

2 min read

Marketing · Usage & credits

Monthly allowances, credit packs, and how marketing email usage is counted.

2 min read

Team & customers · Customers

View, search, and filter everyone who has booked or messaged your business.

2 min read

Team & customers · Messaging

Two-way messaging inbox for conversations with your customers.

2 min read

Team & customers · Customers

Stop a customer from booking or messaging you through Sway, and reverse the block when needed.

3 min read

Team & customers · Team management

Whether the owner takes appointments.

2 min read

Forms & reviews · Customer forms

Intake forms during booking, email links, and kiosk mode.

2 min read

Forms & reviews · Reviews & earnings

Revenue, payouts, bookings, and team performance.

1 min read

Troubleshooting

Complete list of settings and where to find them.

1 min read

Troubleshooting

Diagnose missing availability on your booking page.

1 min read

Troubleshooting

Common booking flow blockers.

2 min read

Troubleshooting

Buffer, horizon, capacity, and more.

2 min read